Frequently Asked Questions
How long has Swan Stonarts been selling granite monuments to the retail monument industry?
Since 1994, but our partner company Swan Stonarts, LTD in India has been in the granite quarrying and monument business for over 35 years.
What does Swan Stonarts supply?
Monuments, turned and special vases, markers, benches, pavers, Veterans Memorials, custom projects, and now our newest division of Cremation Products – which you can also visit on this website.
Who does Swan Stonarts supply?
As a wholesaler we sell to the monument / memorial industry. We don’t sell to the public directly. Public who are interested in our product could contact our nearest memorialist in your area. Send us an email, and we can provide a list of memorialists in your area.
Where does Swan Stonarts get their granite and marble from?
Granite and marble come in many colors and grades. Selecting the appropriate stone for memorials requires careful considerations. Most of our imports come from our partner company Swan Stonarts, LTD in India which has 35 years of quarrying and manufacturing experience dedicated totally to the memorial industry. This allows us to choose only the best and consistent grade granite and marble throughout the world that is suitable for memorials.
How do I get monuments I order from Swan Stonarts?
We ship ordered granite monuments from India directly to our distribution centers in Houston, Dallas, Conroe, Kansas City, Minneapolis, and Elberton. We are the only granite monument wholesale supplier that ships directly from India to several cities here in the United States. Having distribution centers at various locations makes pickup or trucking more convenient and also minimizes trucking cost. Memorialists can also choose from our inventory which is ready for shipment from College Station.
How long does it take to receive monuments?
For most monument orders it takes about 90-120 days. This time frame depends on several factors such as complexity, shipping / rail delays, or any US Customs / USDA holds which can delay the container arriving to one of our distribution centers. Memorials inventoried in College Station are available for immediate shipment.
Does my stone order come separately?
Your orders are consolidated with others and shipped in a container to the distribution center that is closest to your location. By combining them with other customer orders in the area we keep your trucking cost down. In addition we consolidate both inventoried memorials in College Station with the memorial arriving from overseas to keep your trucking cost low.
Do you keep any stock monuments in the US, if so what colors?
YES, at our home office in College Station, Texas. We keep several granite memorials, markers, benches, single crypt mausoleums, and vases. In addition, we keep our newest line of personalized cremation bags, capsules and other cremation products. The granite memorial colors that we invenory are: India colors: Absolute Black, Dark Red, Dark Blue (aka, Bahama Blue), Swan Mist, and Cats Eye. Other Colors include: China Gray (benches and markers), and Blue Pearl (markers only). Additional colors avialable for vases are: Dakota Mahagony, North American Pink (aka Morning Rose), Salisbury Pink, Elberton and Barre Gray match, Impala black, Flash black and Cherokee Marble.
What are the differences in the memorials purchased from Swan Stonarts when compared to other companies?
We start with our business mission statement which is to supply the best memorial consistently, and give our customers the best value and delivery time possible. Choosing the right block from the quarry is the primary issue to maintain the quality of the memorial. Many blocks suitable for countertop manucaturing can not be used for memorials. By partnering with the the leader in quarry, block trade, and manufacture we are able to choose only the best and consistent color granite suitable for the memorial industry. Secondly, our customers expect that custom designed memorials when ordered should arrive with minimum surprises. Our design teams effective liasons between the cutomer and the manufacturer ensures that custom desgin monuments are cut right. Thirdly, when memorials are shipped 10,000 miles by sea, superior packaging and handling is required for the memorial to reach safe to the customer. We have excelled in this for the past fourteen years. The memorial industry is quite particular about the quality of the stone that they must sell, but it is the choice of the retailer where they buy their finished memorial product. We are about service in all phases of the process, not just the ones where we make profit. We see the customer being crucial to our business, and take great care in serving their needs and maintaining a long term relationship.
Is any color or finish enhancements used on the granite any time during or after the manufacture?
NO. Memorials received from Swan Stonarts are at its natural color and texture. We prefer to let the memorial be at its best: natural as it is quarried. We select the best granite blocks from the start, then follow up with experienced manufacture and mirror like polish using several levels of diamond pads. For example, stones cut for granite countertops can have less quality hidden by cosmetic processes like adding bitumen during polish or wax dip after polish to hide imperfections like cracks and enhance the look. In the monument industry similar processes are still done by some and most customers are unaware that their stone has had some kind of enhancement. The problem with these enhancements is that they wear off. Black granite memorial at the time of purchase might seem darker or may have an extra “shiny” polish, but when this enhancement wears off it will not look like its original appearance. It is Swan Stonarts policy not to do any enhancements to the natural color and texture of the granite.
Isn’t a stone a stone, and aren’t they all the same?
This is an easy question to answer because there are many examples that prove this an incorrect assumption. One example is diamonds, are all diamonds the same? Diamonds are quarried from the earth and each stone varies in quality. Similarly are all granite quarries and blocks the same? There are certain areas to select granite where the consistency and reliability is better. Certainly some are distinguished by the different colors in the area, but they can be graded, or named, by the unique color that they are and/or be graded as good, better, or best within that particular quarry, or area. We choose the best quality granite for all our monuments, no matter which color, and more importantly where they are the most consistent.